Shipping Information
AUSTRALIAN DELIVERY CHARGES
- Place your order by 2pm AEST and it will leave our online store within 1 to 2 business days!
- FREE STANDARD DELIVERY Australia-wide on orders over $99 when using the code FreeStandard at checkout. Note this cannot be used with other discounts, promotions or store credits.
- For orders less than $99 we charge a flat rate of $8.95 for postage and handling.
- We also offer Express Delivery for a flat rate of $15.
DELIVERY TIMES
STANDARD DELIVERY All of our standard delivery orders are sent via Australia Post and are usually received within 5 - 7 business days for Australian Metro areas (major cities and surrounding suburbs) and 5 - 10 working days for regional areas.*
EXPRESS DELIVERY Our service guarantees priority fulfilment and delivery. Express shipping to metropolitan areas is usually 2 - 3 business days if ordered before 2pm. If you live outside a metro area then the estimated delivery time is 2 - 4 business days. Most express delivery orders are delivered the following business day if order is placed before 2pm AEST.*
Please note that due to the high volume of orders during SALE Periods, we are unable to combine separate orders.
All delivery times are indicative only via Australia Post, we will always do everything we can to get your order to you as quickly as possible.
NEW ZEALAND DELIVERY CHARGES
- Place your order by 2pm AEST and you will receive Priority Shipping. It will leave our online store within 1 to 2 business days!
- For orders, we charge a flat rate of $19.95 for postage and handling.
DELIVERY TIMES
PRIORITY DELIVERY All of our priority delivery orders are sent via Australia Post and are usually received within 5 - 7 business days for New Zealand Metro areas (major cities and surrounding suburbs) and 5 - 10 working days for regional areas.
See Auspost website for delivery delays due to covid-19.
INTERNATIONAL DELIVERY CHARGES - UK, US, CA Etc
- Place your order by 2pm AEST and you will receive Standard Shipping. It will leave our online store within 1 to 2 business days!
- For orders we charge a flat rate of $24.95 for postage and handling.
DELIVERY TIMES
STANDARD DELIVERY All of our priority delivery orders are sent via Australia Post and are usually received within 14- 30 days for Metro areas (major cities and surrounding suburbs) and for regional areas there may be some delays.*
Please note that due to the high volume of orders during SALE Periods, we are unable to combine separate orders.
All delivery times are indicative only via Australia Post, we will always do everything we can to get your order to you as quickly as possible.
Please note that due to the high volume of orders during SALE Periods, we are unable to combine separate orders.
All delivery times are indicative only via Australia Post, we will always do everything we can to get your order to you as quickly as possible.
ORDER DELAYS
Please make sure your order and delivery details are accurate to ensure a speedy delivery. If, however, you have made a mistake on your order please contact our team and we’ll aim to fix this up for you as soon as we can.
If you have not received your order within 14 days for standard delivery or 4 business days for express please contact us.
Occasionally if a particular product is in high demand we will need to order it from one of our other warehouses. If this is the case and your order is delayed for any reason our team will contact you as soon as possible to advise of the delay.
*Check Australia Post & New Zealand Post website to stay up to date with delays due to covid.